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Autosupport check indicates connectivity failure for https

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Category:
ontap-9
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cloud
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Applies to

  • ONTAP 9
  • Autosupport

Issue

  • system node autosupport check show-details show connectivity for https failed.

::> system node autosupport check show-details -instance

            AutoSupport Check Type:  https-put-destination
               Status of the Check: failed
     Detailed Description of Error: HTTPS PUT connectivity check failed for destination: https://support.netapp.com/put/AsupPut/. Error: Could not resolve host - 'support.netapp.com'
                 Corrective Action: Use "dns check" command to check DNS connection

            AutoSupport Check Type:  https-post-destination
               Status of the Check: failed
     Detailed Description of Error: HTTPS POST connectivity check failed for destination: https://support.netapp.com/asupprod/post/1.0/postAsup. Error: Could not resolve host - 'support.netapp.com'
                 Corrective Action: Use "dns check" command to check DNS connection
                 
            AutoSupport Check Type: ondemand-server
             Status of the Check: failed
     Detailed Description of Error: AutoSupport OnDemand is disabled when "-transport" is not set to " https".
                 Corrective Action: Run "system node autosupport modify -transport  https -node <node name>" to set "-transport" to " https".

  • -transport not set to https.

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