AutoSupport transmission failure on multiple nodes
Applies to
- AutoSupport
- ONTAP 9
Issue
- AutoSupport transmission failure on multiple nodes
- Notifyd logs show that the nodes are able to successfully establish a connection to
support.netapp.com
site over port 443 however the connection times out during the TLS handshake - Network trace on e0M reveals significant amount of duplicate ACK packets and retransmits
- In EMS there are
netif.linkErrors
observed on e0M for all impacted nodes - Impacted nodes are connected to the same management switch