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Applying NLF results in error generic licensing error occurred

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ontap-9
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core
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Applies to

  • ONTAP 9
  • OnCommand System Manager (OCSM)
  • NetApp License file (NLF)

Issue

  • OCSM reports A generic licensing error occurred
 
ONTAP 9.7

  • The controllers were previously installed with ONTAP version 9.10.1 and have since been downgraded to a version prior to 9.10.1

  • Not eligible - No Software Support Entitlement found

 

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