Applies to ONTAP 9 OnCommand System Manager (OCSM) NetApp License file (NLF) Issue OCSM reports A generic licensing error occurred The controllers were previously installed with ONTAP version 9.10.1 a...Applies to ONTAP 9 OnCommand System Manager (OCSM) NetApp License file (NLF) Issue OCSM reports A generic licensing error occurred The controllers were previously installed with ONTAP version 9.10.1 and have since been downgraded to a version prior to 9.10.1 Not eligible - No Software Support Entitlement found