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ASUP is not working after enabling OCSP

  1. Last updated
    Sep 23, 2024
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126
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:
9/23/2024, 9:39:47 AM

Applies to

  • ONATP 9
  • AutoSupport (ASUP)

Issue

After enabling ocsp with the command

::*> security config ocsp enable -application autosupport

ASUP stops working with an error:

::*> system node autosupport check show -instance -details Node: node-02


Category: http-https          
Component: http-put-destination             
Status: failed             
Detail: HTTP/S PUT connectivity check failed for destination: https://support.netapp.com/put/AsupPut/ via proxy - AUTOSUPP01:********@proxy.server.com:8080.
Error: Peer certificate can not be authenticated with given Certificate Authority certificates..
Failed to send OCSP request to OCSP responder:host:"proxy.server.com:8080", port:"80", path:"http://ocsp.usertrust.com".  
Corrective Action: Certificate issue. Please make sure you have the correct Root Certificate installed

 

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