ANDU paused with HA partner at LOADER

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Category:: ontap-9

Specialty:: CORE

Last Updated:

Applies to

ONTAP 9
FAS series
- 2500 Series
- 2600 Series
- 2700 Series
- FAS8200
- FAS8300/8700
- FAS9000
AFF A Series
- A200
- A220 / C190
- A300
- A320
- A400
- A700
- A700s
- A800

Issue

During an automated non disruptive upgrade (ANDU) from ONTAP 9.7 or later version, the upgrade pauses with error:

Thu Oct 06 23:05:56 +0000 [node-01: upgrademgr: upgrademgr.update.pausedErr:error]: The automated update of the cluster has been paused due to the following reason:  Node "node-01": Error: {Node "node-02" is not in "waiting for giveback" state.}, Action: {Use the "storage failover show" to verify that node "node-02" is in one of the following states: "waiting for giveback" or "connected".}.

Thu Oct 06 23:05:56 +0000 [node-01: svc_queue_thread: callhome.andu.pausederr:alert]: params: {'epoch': '', 'subject': 'AUTOMATED NDU PAUSED'}

Upon examination of the HA partner, it has failed to AUTOBOOT and is at the LOADER> prompt.
Console logs will show it halted after modifying image:

Setting default boot image to image1... done. Uptime: 91d6h35m30s HALT: HA partner has taken over (ic) on Wed Apr 26 16:25:08 PDT 2023

Uptime: 91d6h35m43s System halting...

The SP logs do not show any hardware errors or any system firmware or BIOS updates in progress.

SP> events all

SP> system log