ANDU paused with HA partner at LOADER
Applies to
- ONTAP 9
- FAS Series
- AFF A Series
- AFF C Series
Issue
- During an automated non disruptive upgrade (ANDU) from ONTAP 9.7 or later version, the upgrade pauses with error:
Thu Oct 06 23:05:56 +0000 [node-01: upgrademgr: upgrademgr.update.pausedErr:error]: The automated update of the cluster has been paused due to the following reason: Node "node-01": Error: {Node "node-02" is not in "waiting for giveback" state.}, Action: {Use the "storage failover show" to verify that node "node-02" is in one of the following states: "waiting for giveback" or "connected".}.
Thu Oct 06 23:05:56 +0000 [node-01: svc_queue_thread: callhome.andu.pausederr:alert]: params: {'epoch': '', 'subject': 'AUTOMATED NDU PAUSED'}- Upon examination of the HA partner, it has failed to AUTOBOOT and is at the
LOADER>prompt. - Console logs will show it halted after modifying image:
Setting default boot image to image1...
done.
Uptime: 91d6h35m30s
HALT: HA partner has taken over (ic) on Wed Apr 26 16:25:08 PDT 2023
Uptime: 91d6h35m43s
System halting...
- The system can also abort autoboot as seen in the console logs:
.
.
ACPI RSDP Found at 0x6d483000Abort AUTOBOOTLOADER-A>
- The SP/BMC logs do not show any hardware errors or any system firmware or BIOS updates in progress.