ANDU paused with HA partner at LOADER
Applies to
- ONTAP 9
- FAS series
- 2500 Series
- 2600 Series
- 2700 Series
- FAS8200
- FAS8300/8700
- FAS9000
- AFF A Series
- A200
- A220 / C190
- A300
- A320
- A400
- A700
- A700s
- A800
Issue
- During an automated non disruptive upgrade (ANDU) from ONTAP 9.7 or later version, the upgrade pauses with error:
Thu Oct 06 23:05:56 +0000 [node-01: upgrademgr: upgrademgr.update.pausedErr:error]: The automated update of the cluster has been paused due to the following reason: Node "node-01": Error: {Node "node-02" is not in "waiting for giveback" state.}, Action: {Use the "storage failover show" to verify that node "node-02" is in one of the following states: "waiting for giveback" or "connected".}.
Thu Oct 06 23:05:56 +0000 [node-01: svc_queue_thread: callhome.andu.pausederr:alert]: params: {'epoch': '', 'subject': 'AUTOMATED NDU PAUSED'}
- Upon examination of the HA partner, it has failed to AUTOBOOT and is at the
LOADER>
prompt. - Console logs will show it halted after modifying image:
Setting default boot image to image1...
done.
Uptime: 91d6h35m30s
HALT: HA partner has taken over (ic) on Wed Apr 26 16:25:08 PDT 2023
Uptime: 91d6h35m43s
System halting...
- The SP logs do not show any hardware errors or any system firmware or BIOS updates in progress.
SP> events all
SP> system log