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ANDU paused due to Unknown state

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Applies to

  • ONTAP 9
  • Automatic Non-disruptive Upgrade (ANDU)

Issue

During ANDU, the process was paused as the node was in an "unknown" state with the following ANDU error:

Cluster::> cluster image show-update-progress

Update                                 Estimated       Elapsed
Phase                Status            Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed         00:10:00        00:01:05
ONTAP updates        paused-on-error   02:34:00        02:05:26

Details:

Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
Node01               completed
Node02               completed
Node03               waiting
Node04               failed            Error: Node "Node04" is not in "waiting for giveback" state.
                                       Action: Use the "storage failover show" to verify that node "Node04" is in one of the                                          following states: "waiting for giveback" or "connected".

9 entries were displayed.

Status: Paused - An error occurred in "ONTAP updates" phase. The update cannot continue until the error has been
resolved. Resolve all issues, then use the "cluster image resume-update" command to resume the update.

Cluster::>

 

 

 

 

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