Skip to main content
NetApp Knowledge Base

ANDU failed with Error:Backup Image Store Unavailable

Views:
87
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Automatic Non-disruptive Upgrade (ANDU)
  • Multi-Stage Upgrade

Issue

ANDU fails with error:
Post-update Check    Status            Error-Action
-------------------- ----------------- --------------------------------------
Stage 2 Pre-upgrade  Error             Error: Failed to start the stage 2
                                       upgrade. Reason: Backup image store
                                       unavailable
                                       Action: Use the "cluster show"
                                       command to verify that all nodes in
                                       the cluster are healthy. Use the
                                       "cluster image package
                                       show-repository" command to verify
                                       that the downloaded image has the
                                       correct version. If all nodes are
                                       healthy and the image has the correct
                                       version, wait a few minutes, and then
                                       use the "cluster image resume-update"
                                       command to resume the update

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.