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CONTAP-398673: ONTAP cluster node reboots unexpectedly when accessing SMTape restored volumes

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22
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:
5/16/2025, 4:16:46 PM

Issue

After using SMTape to restore a previously backed up volume and accessing the volume via client protocols, an ONTAP cluster node may reboot unexpectedly with the following message:
page fault (supervisor read data, page not present) on VA 0x19 cs:rip 0x20:0xffffffff8bcf447b rflags 0x10202 in SK process wafl_exempt00
In addition, this issue may result in file system inconsistencies in the restored volume.

 

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