Skip to main content
NetApp Knowledge Base

CONTAP-64794: Ports go down and EMS log reports "netif.uncorEccError"

  1. Last updated
  2. Save as PDF
Views:
12
Visibility:
Customer
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Issue

  • EMS log reports Unrecoverable ECC error on a network interface:

EMERGENCY netif.uncorEccError: Unrecoverable ECC error on network interface e0c.
or
EMERGENCY netif.uncorEccError: Unrecoverable ECC error on network interface e4a. * sysconfig -a shows the network interface is an unused port:
 slot 0: 1/10 Gigabit Ethernet Controller IX4-T
         e0c MAC Address:    00:a0:98:f4:3f:4c (auto-unknown-fd-down)
         e0d MAC Address:    00:a0:98:f4:3f:4d (auto-unknown-fd-down)
  • ifstat -a doesn’t show any error counts:

-- interface  e0c  (555 days, 12 hours, 6 minutes, 45 seconds) --
RECEIVE
 Total frames:        0  | Frames/second:       0  | Total bytes:         0
 Bytes/second:        0  | *Total errors:        0*  | Errors/minute:       0
 Total discards:      0  | Discards/minute:     0  | Multi/broadcast:     0
 Non-primary u/c:     0  | *CRC errors:          0*  | Runt frames:         0
 Fragment:            0  | Long frames:         0  | Jabber:              0
 No buffer:           0  | Xon:                 0  | Xoff:                0
 Pause:               0  | Jumbo:               0  | Noproto:             0
 Error symbol:        0  | Illegal symbol:      0  | Bus overruns:        0
 Queue drops:         0  | LRO segments:        0  | LRO bytes:           0
 LRO6 segments:       0  | LRO6 bytes:          0  | Bad UDP cksum:       0
 Bad UDP6 cksum:      0  | Bad TCP cksum:       0  | Bad TCP6 cksum:      0
 Mcast v6 solicit:    0

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.