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CONTAP-80619: Counter manager operation overruns while collecting statistics and causes a controller disruption

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13
Visibility:
Customer
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:
4/2/2025, 10:34:34 AM

Issue

When the system operation to collect and compute the counter manager statistics
runs for a long time, it might cause the node to reboot unexpectedly.
process on cpu2 hung (CCMA-Worker) for 5008 milliseconds! in SK process CCMA-Worker on release 9.8P12
When this occurs, it might lead to a controller disruption.

 

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