Node shutdown due to unreadable battery sensors
Applies to
- ONTAP 9
- Battery
Issue
- Node suddenly performs environmental shutdown.The following can be seen in the EMS logs:
XXX XX XX:XX:XX [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Curr' unreadable) CRITICAL.
XXX XX XX:XX:XX [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Charge Curr' unreadable) CRITICAL.
XXX XX XX:XX:XX [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Initial FCC' unreadable) CRITICAL.
XXX XX XX:XX:XX [Cluster1:nvmem.battery.packInvalid:EMERGENCY]: The incorrect NVMEM battery is installed. Expected part number is 271-00045. To prevent data loss, the system will shut down in 5 minutes.
XXX XX XX:XX:XX [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Volt' unreadable) CRITICAL.
XXX XX XX:XX:XX [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Full Cap' unreadable) CRITICAL.
XXX XX XX:XX:XX [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Charge Volt' unreadable) CRITICAL.
XXX XX XX:XX:XX [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Dstg Cycles' unreadable) CRITICAL.
XXX XX XX:XX:XX [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Dcharge FET' unreadable) CRITICAL.
XXX XX XX:XX:XX [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Charge FET' unreadable) CRITICAL.
XXX XX XX:XX:XX [Cluster1:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery current critical)