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node shutdown due to unreadable battery sensors

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • FAS26XX
  • ONTAP 9

Issue

  • Node suddenly performs environmental shutdown.The following can be seen in the EMS logs:

Oct 14 15:19:34 [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Curr' unreadable) CRITICAL.
Oct 14 15:19:34 [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Charge Curr' unreadable) CRITICAL.
Oct 14 15:19:34 [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Initial FCC' unreadable) CRITICAL.
Oct 14 15:19:37 [Cluster1:nvmem.battery.packInvalid:EMERGENCY]: The incorrect NVMEM battery is installed. Expected part number is 271-00045. To prevent data loss, the system will shut down in 5 minutes.
Oct 14 15:20:27 [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Volt' unreadable) CRITICAL.
Oct 14 15:20:27 [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Full Cap' unreadable) CRITICAL.
Oct 14 15:20:27 [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Charge Volt' unreadable) CRITICAL.
Oct 14 15:20:27 [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Dstg Cycles' unreadable) CRITICAL.
Oct 14 15:20:27 [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Dcharge FET' unreadable) CRITICAL.
Oct 14 15:20:27 [Cluster1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Charge FET' unreadable) CRITICAL.
Oct 14 15:23:34 [Cluster1:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery current critical)

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