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cf.hwassist.missedKeepAlive: HW-assisted takeover missing keep-alive messages from HA partner

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Votes:
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Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • Service Processor (SP)

Issue

  • EMS reports errror " cf.hwassist.missedKeepAlive: HW-assisted takeover missing keep-alive messages from HA partner ".
  • e0M is link up and the cable is connected.
  • SP status is abnormal.

Example:

        Service Processor           Status: Online
               Firmware Version:   5.7
               Mgmt MAC Address:   00:A0:98:F6:4D:80
               Ethernet Link:      down, full duplex, auto-neg complete
               Using DHCP:         no
        IPv4 configuration:
               IP Address:         unknown
               Netmask:            unknown
               Gateway:            unknown
        IPv6 configuration:         Disabled

 

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