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cf.hwassist.missedKeepAlive message without reason

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Category:
fas-systems
Specialty:
hw
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Applies to

  • FAS8700
  • ONTAP 9.16.1
  • BMC firmware 13.11P1

Issue

  • cf.hwassist.missedKeepAlive message recorded without reason
EMS
Mon Nov 10 15:34:01 +0900 [node-01: cf_hwassist: cf.hwassist.missedKeepAlive:error]: HW-assisted takeover missing keep-alive messages from HA partner (node-02).
Storage failover show
cluster::*> storage failover hwassist show
Node
-----------------
node-01
Partner: node-02
Hwassist Enabled: true
Hwassist IP: 192.0.2.85
Hwassist Port: 162
Monitor Status: active
Inactive Reason: -
Corrective Action: -
Keep-Alive Status: Error: did not receive hwassist keep alive alerts from partner.
node-02
Partner: node-01
Hwassist Enabled: true
Hwassist IP: 192.0.2.84
Hwassist Port: 162
Monitor Status: active
Inactive Reason: -
Corrective Action: -
Keep-Alive Status: healthy
2 entries were displayed.
Storage failover hwassist test
cluster::> storage failover hwassist test -node *
Info: Operation successful.
Info: No response from partner(node-01).Timed out.
2 entries were acted on.
  • The BMC module on node node-02 stopped recording events one day before the cf.hwassist.missedKeepAlive error occurred
node-02
805 | 11/09/2025 | 06:14:29 | PEF #0xb5 | SNMP trap successfully sent | Asserted
806 | 11/09/2025 | 06:17:29 | PEF #0xb5 | SNMP trap successfully sent | Asserted
807 | 11/09/2025 | 06:20:29 | PEF #0xb5 | SNMP trap successfully sent | Asserted
808 | 11/09/2025 | 06:23:29 | PEF #0xb5 | SNMP trap successfully sent | Asserted
(No log)

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