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X4019_S172B15TNTE Disk goes missing after firmware upgrade in sysconfig

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fas-systems
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hw
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Applies to

  • ONTAP 9
  • X4019_S172B15TNTE

Issue

Evidence of disks going missing after disk firmware upgrade:

Wed Mar 01 21:34:28 +0000 [Node-1: dynamic_dev_qual_admin: dfu.firmwareDownloading:info]: Now downloadingfirmwarefile /etc/disk_fw/X4019S172B15TNTE.NA06.LOD on 1 disk(s) of plex [Pool0]...Wed Mar 01 21:34:44 +0000 [Node-1: dynamic_dev_qual_admin: dfu.fwDownloaded:debug]:Firmwaredownloaded to disk 0n.0 [NETAPP X4019S172B15TNTE NA06] S/N [S5Y0NA0T400334] successfully.

Wed Mar 01 21:36:57 +0000 [Node-1: bg_disk_fw_update_admin: bdfu.selected:info]: Disk 0n.1 [NETAPP X4019S172B15TNTE NA04] S/N [S5Y0NA0T400355] selected for background diskfirmwareupdate.
Wed Mar 01 21:36:57 +0000 [Node-1: dynamic_dev_qual_admin: dfu.firmwareDownloading:info]: Now downloadingfirmwarefile /etc/disk_fw/X4019S172B15TNTE.NA06.LOD on 1 disk(s) of plex [Pool0]...

Wed Mar 01 21:40:56 +0000 [Node-1: dmgr_thread: raid.disk.missing:info]: Disk 0n.1 Shelf 0 Bay 1 [NETAPP X4019S172B15TNTE NA04] S/N [S5Y0NA0T400355] UID [35593030:54400355:00253841:00000004:00000000:00000000:00000000:00000000:00000000:00000000] is missing from the system

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