X1151A ports hang during ONTAP upgrade
Applies to
- ONTAP 9
- AFF A400
- X1151A - 2p 100GbE Smart IO QSFP28 Cu|Op
- IONIC card firmware
1.0.1-E-31through1.4.0-E-96
Issue
- In rare conditions, ports on the X1151A IONIC network interface card (NIC) might stop responding, even if the status of network ports is up:
slot 3: 100G Ethernet Controller IONICe3a MAC Address: xx:xx:xx:xx:xx:xx (auto-100g_cr4-fd-up)QSFP Vendor: MolexQSFP Part Number: 112-00573QSFP Serial Number: QSFP_serial_numbere3b MAC Address: xx:xx:xx:xx:xx:xx (auto-100g_cr4-fd-up)QSFP Vendor: MolexQSFP Part Number: 112-00573QSFP Serial Number: QSFP_serial_numberDevice Type: ionicFirmware Version: 1.0.1-E-31Serial Number: serial_number- Node may not show any cluster interface info with
net int show. Network port show -role clustershow a"-"for the two interfaces that should be up.
Examples :
NodeA::> net int show <<< missing cluster interfaces
(network interface show)
Logical Status Network Current Current Is
Vserver Interface Admin/Oper Address/Mask Node Port Home
----------- ---------- ---------- ------------------ ------------- ------- ----
clus Node2_mgmt up/up 10.6.34.54/24 Node1 e0M true
clus::> network port show -role cluster
Warning: Unable to list entries for vifmgr on node "Node1": RPC: Couldn't make connection [from mgwd on node "Node2" (VSID: -1) to vifmgr at 169.254.212.1].Node: Node1Speed(Mbps) HealthPort IPspace Broadcast Domain Link MTU Admin/Oper Status--------- ------------ ---------------- ---- ---- ----------- --------e3a Cluster - - 9000 auto/- -e3b Cluster - - 9000 auto/- -2 entries were displayed.
Node that was taken over during the upgrade may show both e3a/e3b ports as down.- Attempting to reboot the upgraded node again results in the same failure.