Skip to main content
NetApp Knowledge Base

X1146A Ports Offline Due to Faulty Cable

  1. Last updated
  2. Save as PDF
Views:
111
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • AFF A400
  • X1146A: Dual 40/100G Ethernet T62100-CR card

Issue

  • Ports remain down when connected with cable to switch

    sysconfig -a output

    	slot 2: Dual 40/100G Ethernet T62100-CR
		e2a MAC Address:    00:07:43:66:29:90 (auto-unknown-fd-down)
		e2b MAC Address:    00:07:43:66:29:98 (auto-unknown-fd-down)
		Device Type:        T6 2
		Firmware Version:   1.24.12.0
		Part Number:        110122860D0
		Hardware Revision:  0
		Serial Number:      PT19210369
	slot 3: Dual 40/100G Ethernet T62100-CR
		e3a MAC Address:    00:07:43:66:29:d0 (auto-unknown-fd-down)
		e3b MAC Address:    00:07:43:66:29:d8 (auto-unknown-fd-down)
		Device Type:        T6 2
		Firmware Version:   1.24.12.0
		Part Number:        110122860D0
		Hardware Revision:  0
		Serial Number:      PT19210366
  • Cards are correctly detected in sysconfig -ac
::> system node run -node NodeA -command sysconfig -ac
sysconfig: slot 1 OK: X1146A: Dual 40/100G Ethernet T62100-CR
sysconfig: slot 2 OK: X1146A: Dual 40/100G Ethernet T62100-CR
sysconfig: slot 3 OK: X1146A: Dual 40/100G Ethernet T62100-CR
sysconfig: No shelf configuration errors detected.
sysconfig: There are no configuration errors.
  • Loopback test confirms ports stays offline
  • The ports come online immediately when copper cables are used

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.