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Node serial number not displayed correctly in the Support Site

  1. Last updated
    May 28, 2025
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Category:
fas-systems
Specialty:
generalsupport
Last Updated:
5/28/2025, 1:15:40 PM

Applies to

NetApp Support Site

Answer

  • NetApp Support Site only shows nodes with an active support contract.
  • Replacing the motherboard changes the node's serial number and transfers the support contract to the new one.

Additional Information

Display issues on the NetApp Support Site require opening a non-technical case

 

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