Skip to main content
NetApp Knowledge Base

Unusual characters appear in "sysconfig -M" output

Views:
196
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:
6/19/2024, 3:19:22 AM

Applies to

  • AFF and FAS models
  • 32GB DDR4 DIMM
  • ONTAP 9.9.1

Issue

  • Command sysconfig -M output shows "?" with DIMM vendor P/N (X4B32QB4BNTDSO-B-NT1).

Example:

::*> run -node node-01 sysconfig -M
!Mother Board!952126003456!!111-04198!F0!
!Chassis!042126033471!!111-04200!B0!
!DIMM-2!CE-03-2110-190CF85E!!X4B32QB4BNTDSO-B-NT1?!!
!DIMM-4!CE-03-2110-190CE2A6!!X4B32QB4BNTDSO-B-NT1?!!
!NVDIMM-11!2C-0F-2113-2DF26C6E!!18ASF2G72XF13G2WP1AB,!!
!DIMM-13!CE-03-2110-190C9813!!X4B32QB4BNTDSO-B-NT1?!!
!DIMM-15!CE-03-2110-190CD3CF!!X4B32QB4BNTDSO-B-NT1?!!

  • Command system controller fru show-manufacturing-info output shows the same issue.

Example:

::*> system controller fru show-manufacturing-info -node node-01

FRU Description          FRU Serial Number        FRU Part Number    FRU Rev.
------------------------ ------------------------ ------------------ ----------
DIMM-2                   CE-03-2110-190C5C5E      X4B32QB4BNTDSO-B-NT1?
                                                                     -
DIMM-4                   CE-03-2110-190C5B69      X4B32QB4BNTDSO-B-NT1?
                                                                     -
NVDIMM-11                2C-0F-2108-2E85CF5B      18ASF2G72XF13G2WP1AB, 
                                                                     -
DIMM-13                  CE-03-2110-190C6289      X4B32QB4BNTDSO-B-NT1?
                                                                     -
DIMM-15                  CE-03-2110-190C6284      X4B32QB4BNTDSO-B-NT1?
 

Notes: The last numeric digit for the P/N can vary (1, 2, 3, 4, etc.). For example: X4B32QB4BNTDSO-C-NT3?

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.