Skip to main content
NetApp Knowledge Base

Unexpected power loss on AFF-C80

  1. Last updated
  2. Save as PDF
Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

AFF-C80

Issue

  • Node goes down and partner reports "Communication Error":
CLTFLT: HAGroupNotification from Cluster1-1 (CONTROLLER TAKEOVER COMPLETE AUTOMATIC-Communication Error)
  • System event logs show power loss:
[IPMI.notice]: 03a3 | 02 | EVT: ef03ffff | PCM_Status | Deassertion Event, "Power Good"
[IPMI.notice]: 03a4 | 02 | EVT: ef04ffff | IO1_Status | Deassertion Event, "Power Good"
[IPMI.notice]: 03a5 | 02 | EVT: ef04ffff | IO6_Status | Deassertion Event, "Power Good"
  • BMC reports the power as off and turns it back on automatically.
BMC env_mgr[1831]: Set OS_Booted to NO
BMC env_mgr[1831]: PCM Power is OFF
BMC env_mgr[1831]: Re-trigger the plat_env_init
BMC env_mgr[1831]: PCM Power is ON
  • No other power alerts for the cluster or PSUs.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.