Skip to main content
NetApp Knowledge Base

Unable to power cycle the node from BMC in AFF-A700s

  1. Last updated
  2. Save as PDF
Views:
182
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
HW
Last Updated:

The solution might require a part replacement. Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for further assistance.

 

Applies to

  • AFF-A700s
  • ONTAP 9

Issue

  • Node went down due to L2 watchdog.
  • From BMC, unable to power cycle the node and getting below events:
admin@[01-52]:~$ system power status
The system power status: off
admin@[01-52]:~$ system power cycle
Checking the system power status.......................
Recovering the system power...
Checking the system power status...
Power cycle the system
Checking the system power status.......................
Power cycle is not complete

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.