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UNRECOVERABLE warning on Temperature sensor 1

  1. Last updated
    Aug 13, 2024
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Category:
aff-series
Specialty:
hw
Last Updated:
8/13/2024, 1:17:12 AM

Applies to

  • Ontap 9
  • FAS/AFF
  • DS224 

Issue

 
We can see the below errors from the EMS logs.
 
[?]  Sat Jun 15 19:01:30 -0400 [NODE A: dsa_worker0: ses.status.temperatureError:error]: DS224-12 (S/N 123456708) shelf 0 on channel 0b temperature error for Temperature sensor 1: internal communication error. Current temperature: 20 C (68 F). This module is on the front of the shelf on the left, on the OPS panel.
[?]  Sat Jun 15 19:01:39 -0400 [NODE A: statd: monitor.shelf.warning:error]: Fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
[?]  Sat Jun 15 19:01:39 -0400 [NODE A: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT
 
We can see the below errors from the  Storage fault :
 
Enclosure Status: unrecoverable
Channel: 0b
Shelf: 0
Shelf Type: DS224-12
Product Serial Number: SHFGB2026000259
Module Type: IOM12E
 
Temperature Sensors:
Element Status         Status Bytes  Status Descriptions
1: UNRECOVERABLE     04,00,28,00
2: OK                01,00,2C,00
3: OK                01,00,2C,00
4: OK                01,00,2B,00

 

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