The temperature sensor of disk shelf shows Undertemperature failure
Applies to
- ONTAP 9
- FAS/AFF Systems
- All Disk Shelves
Issue
- Disk shelf temperature sensor reports under temperature failure in environment logs:
Channel: 0a
Shelf: 11
SES device path: local access: 1b.11.99
Module type: IOM12; monitoring is active
Shelf status: critical condition
Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11; with error: 8
Shelf temperatures by element:
[1] 27 C (80 F) (ambient) Normal temperature range
[2] 31 C (87 F) Normal temperature range
[3] 31 C (87 F) Normal temperature range
[4] 31 C (87 F) Normal temperature range
[5] 31 C (87 F) Normal temperature range
[6] 33 C (91 F) Normal temperature range
[7] 52 C (125 F) Normal temperature range
[8] 0 C (32 F) Undertemperature failure!
[9] 53 C (127 F) Normal temperature range
- The outut of storage show fault shows the following:
Enclosure Status: critical
Channel: 0a
Shelf: 11
Shelf Type: DS224-12
Product Serial Number: SHFFGXXXX000005
Module Type: IOM12
Temperature Sensors:
Element Status Status Bytes Status Descriptions
1: OK 01,00,2F,00
2: OK 01,00,33,00
3: OK 01,00,33,00
4: OK 01,00,33,00
5: OK 01,00,33,00
6: OK 01,00,35,00
7: OK 01,00,48,00
8: CRITICAL 02,00,14,03 UT WARNING, UT FAILURE
9: OK 01,00,49,00
- The location of the sensor is found to be in a PSU.
