System disruption occurs after temporarily unable to read or write to boot device on A400/FAS8300/FAS8700
Applies to
- AFF A400
- FAS8300
- FAS8700
- Boot Device
Issue
The node with the boot device experiencing the issue will panic or fail to boot ONTAP.
EMS Logs
Following are example EMS log entries that might be seen during this condition.
PANIC: g_vfs_done(): rootfs.uzip read error - suspect boot device in process g_up on release 9.7P4 (C) on Tue Aug 11 02:55:33 EDT 2020PANIC: Process mgwd unresponsive for 158 seconds (mgwd startup: "(2139)") in process nodewatchdogPANIC: Process vifmgr unresponsive for 658 seconds in process nodewatchdog on release 9.7P18
Console Startup Messages During Failure to Boot
Following are console message that could be seen during an attempted ONTAP boot.
Could not load fat://boot0/X86_64/freebsd/image1/kernel:Device not found
ERROR: Error booting OS on: 'boot0' file: fat://boot0/X86_64/freebsd/image1 /kernel (boot0,fat)
g_vfs_done(): rootfs.uzip read error - suspect boot device in process g_up on release
PANIC: thread (swi4: clock (0)) on cpu 0 hung for 4001 milliseconds in process swi4: clock (0) on release xxx (C) on ...
ERROR: ATA device failure
Version 2.20.1276. Copyright (C) 2021 American Megatrends, Inc.
BIOS Date: 01/19/2021 15:40:12 Ver: 16.3
Press <DEL> or <ESC> to enter setup.
Press <F7> to enter Boot Menu.
Ready to boot. ERROR:
[D9] Boot option loading failed
coredump: processing segment 5, at relative offset 340377600
..........(ada0:ahcich2:0:0:0): WRITE_DMA48. ACB: 35 00 98 05 6c 40 04 00 00 00 00 01
(ada0:ahcich2:0:0:0): CAM status: Command timeout
(ada0:ahcich2:0:0:0): Error 5, Retries exhausted
Aborting dump due to I/O error.
coredump: error: dump compressed: i/o error 'coredump failure' on disk boot device
Failed to dump segments matching 0xf3
