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Storage shelf show -instance shows blank output

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fas-systems
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hw
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Applies to

  • AFF A250
  • AFF C250
  • AFF A800
  • AFF C30
  • AFF A70
  • FAS 500f
  • NS224 NSM8E
  • NS224 NSM16E
  • FS4483 PSM3E

Issue

For internal NVMe shelves (NS224 NSM8E/NS224 NSM16E/FS4483 PSM3E), the storage shelf show -instance command displays "-" for items such as power, fan, and temperature, and information cannot be obtained.

::> storage shelf show -instance

           Shelf Name: 1.0
             Stack ID: 1
             Shelf ID: 0
            Shelf UID: ****
        Serial Number: ****
          Module Type: NSM8E
                Model: NS224NSM8E
         Shelf Vendor: NETAPP
           Disk Count: 24
      Connection Type: NVMe
          Shelf State: Online
               Status: Normal


Modules:                                          Module is
                                 Monitor   Is     Reporting FW Update             Latest   Swap Operational Module
 ID Part No.     ES Serial No.   is Active Master Element   Progress      FW Rev. FW Rev. Count Status      Location
--- ------------ --------------- --------- ------ --------- ------------- ------- ------- ----- ----------- --------------
  A 111-04585+A6 7921130***    true      true   true      not-available 0120    -           0 normal      rear of the shelf at the top, on shelf module (A)
  B 111-04585+A6 7921130***    true      false  false     not-available 0120    -           0 normal      rear of the shelf at the bottom, on shelf module (B)

Paths:
                                                                                                             Speed
Controller         Initiator Initiator Side Switch Port Target Side Switch Port    Target Port        TPGN    Gb/s I/O KB/s    IOPS
------------------ --------- -------------------------- -------------------------- ------------------ ------ ----- -------- -------
aff250-rtp-4a      0s        -                          0s                         ef000000abef0000   40         0        0       0
aff250-rtp-4b      0s        -                          0s                         ef000000abef0000   40         0        0       0

Power Supply Units:
                                                     Crest  Power   Reset   PSU              Operational
 ID Type Part#        Serial#         Power Rating   Factor Drawn   Capable Enabled Firmware Status           PSU Location
--- ---- ------------ --------------- -------------- ------ ------- ------- ------- -------- ---------------- ------------------------
  - -    -            -               -              -      -       -       -       -        -                -

Voltage Sensors:
    Voltage Operational
 ID     (V) Status                 Sensor Location
--- ------- ---------------------- ------------------------
  -       - -                      -

Current Sensors:
    Current Operational
 ID    (mA) Status                 Sensor Location
--- ------- ---------------------- ------------------------
  -       - -                      -

Fans:
     Speed Operational
 ID  (RPM) Status                  Fan Location
--- ------ ----------------------- ----------------------
  -      - -                       -

Temperature:
                 -- Thresholds °C --
    Temp Is       Low  Low High High Operational
 ID   °C Ambient Crit Warn Crit Warn Status             Sensor Location
--- ---- ------- ---- ---- ---- ---- ------------------ --------------------------------
  -    - -          -    -    -    - -                  -

DIMM:
 ID Mod Type Size Speed   Status       Location
--- --- ---- ---- ------- ------------ -------------------------------
  -  -  -       -       - -            -

Boot Devices:
 ID Mod Type         Size Status
--- --- ---------- ------ ------------
  -  -  -               - -

Coin Battery:
        Voltage
 ID Mod    (mV) Status
--- --- ------- ------------
  -  -        - -

SAS Ports:
                                      -- Port Speeds Gb/s -- Power  Port
Phy # IOM Port Type WWPN              Operational Negotiated Status Status
----- --- --------- ----------------- ----------- ---------- ------ -----------
    -  -  -         -                           -          - -      -

FC Ports:
              Port
 ID Port Type Status
--- --------- -----------
  - -         -

PCIe Ports:
                     -- Speed (Gb/s) --
Mod  ID Type     Bay Negotiated Maximum Status
--- --- -------- --- ---------- ------- ------------------
 A    0 disk       0        8.0     8.0 ok
 A    1 disk       1        8.0     8.0 ok
 A    2 disk       2        8.0     8.0 ok

::>

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