Some ports are not visible on the expansion card
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Applies to
- ONTAP 9
- AFF-C250
Issue
- Some ports are found to be missing in
network port showon one of the nodes. - From the output of
sysconfig -asome ports are not visible:
Example:
4 ports are seen in slot 2 of node-01:
slot 2: Quad 10G/25G Ethernet Controller CX5-Mezz
e2a MAC Address: d0:39:ea:5a:de:d8 (auto-25g_sr-fd-up)
SFP Vendor: Amphenol
SFP Part Number: XP-85B1-02D-NS
SFP Serial Number: 240XXXXXXX0
e2b MAC Address: d0:39:ea:5a:de:d9 (auto-25g_sr-fd-up)
SFP Vendor: Amphenol
SFP Part Number: XP-85B1-02D-NS
SFP Serial Number: 240XXXXXXX9
Device Type: CX5 PSID(NAP0000000014)
Firmware Version: 16.35.3006
Part Number: 110-00707
Hardware Revision: B1
Serial Number: 0324XXXXXXX38
slot 2: Quad 10G/25G Ethernet Controller CX5-Mezz
e2c MAC Address: d0:39:ea:5a:de:dc (auto-unknown-fd-down)
SFP Vendor: Amphenol
SFP Part Number: XP-85B1-02D-NS
SFP Serial Number: 240XXXXXXX8
e2d MAC Address: d0:39:ea:5a:de:dd (auto-unknown-fd-down)
SFP Vendor: Amphenol
SFP Part Number: XP-85B1-02D-NS
SFP Serial Number: 2406070387
Device Type: CX5 PSID(NAP0000000014)
Firmware Version: 16.35.3006
Part Number: 110-00707
Hardware Revision: B1
Serial Number: 032XXXXXXX8
Ports e2c and e2d are missing on node-02:
slot 2: Quad 10G/25G Ethernet Controller CX5-Mezz
e2a MAC Address: d0:39:ea:5a:de:e4 (auto-unknown-fd-down)
SFP Vendor: Amphenol
SFP Part Number: XP-85B1-02D-NS
SFP Serial Number: 240XXXXXX4
e2b MAC Address: d0:39:ea:5a:de:e5 (auto-unknown-fd-down)
SFP Vendor: Amphenol
SFP Part Number: XP-85B1-02D-NS
SFP Serial Number: 2406070385
Device Type: CX5 PSID(NAP0000000014)
Firmware Version: 16.35.3006
Part Number: 110-00707
Hardware Revision: B1
Serial Number: 032XXX00XXX6
- The ports are not visible from the time of installation.