Shelf reporting critical status but no storage fault
Applies to
DS460C Disk Shelf
Issue
- Disk shelf reports critical status in output
storage shelf show -node node_01
Module Operational
Shelf Name Shelf ID Serial Number Model Type Status
----------------- -------- --------------- ----------- ------ -----------
6.0 0 SHJHU1735000007 DS212-12 IOM12E Normal
6.1 1 021746013584 DS460-12 IOM12 Critical
6.2 2 SHJHU1947000210 DS460-12 IOM12 Normal- Shelf status appears as normal in output from
storage show fault -v
::> node run -node node_01 -command storage show fault -v
Enclosure Status: normal
Channel: 0a
Shelf: 1
Shelf Type: DS460-12
Product Serial Number: 021746013584
Module Type: IOM12
- In storage shelf show -node node_01 -instance we see a single disk is showing as error
Bays:
Has Operational
ID Disk Bay Type Status
--- ----- ----------- -----------
0 true single-disk normal
[..]
26 true single-disk normal
27 true single-disk normal
28 true single-disk normal
29 true single-disk normal
30 true single-disk error
31 true single-disk normal
32 true single-disk normal