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Shelf module NSM100 failed to update after the ONTAP upgrade

  1. Last updated
    Mar 27, 2024
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Category:
fas-systems
Specialty:
hw
Last Updated:
3/27/2024, 8:22:33 AM

Applies to

  • AFF-C400
  • NS224
  • NSM100

Issue

  • After ONTAP upgrade, one of the NSM100 module in NS224 shelf could not be upgraded, and fault LED lit on.

::> storage shelf show -fields module-type ,module-fe w-revision
shelf module-type module-fw-revision
 ----- ----------- ------------------
 1.0 NSM100      0231,0231
 1.1   NSM100      0231,0210  
 1.2   NSM100      0231,0231

  • storage show fault -v appears this shelf  module  Element status is NOT AVAILABLE and ACP is NOT INSTALLED

::> run -node node-1 storage show fault -v
2 entries were acted on.

Enclosure Status: normal
Channel: 0x
Shelf: 1
Shelf Type: NS224NSM100
Module Type: NSM100

Enclosure Electronics:
Element Status                      Status Bytes  Status Descriptions
  1 [NSM100 A]    : OK                01,00,01,00   REPORT
  2 [NSM100 B]    : NOT AVAILABLE     07,00,00,00     

Vendor Unique Element 85-NSM100: (ACP)
Element Status                      Status Bytes  Status Descriptions
  1 [NSM100 A]    : OK                01,18,00,00   NO ACPP, INBACP
  2             : NOT INSTALLED     05,18,00,00         

  • Resetting the shelf  module, but cannot recover the status.

 

 

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