Shelf IOM reporting critical status
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- 203
- Visibility:
- Public
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- 0
- Category:
- fas-systems
- Specialty:
- hw
- Last Updated:
- 10/28/2024, 9:31:32 AM
Applies to
- FAS8300
- DS224
Issue
- Shelf IOM reporting critical status
STORAGE-FAULT
Enclosure Status: critical
Channel: 0b
Shelf: 21
Shelf Type: DS224-12
Product Serial Number: XXXXXXXXXX
Module Type: IOM12B
Element Status Status Bytes Status Descriptions
1 [IOM12B A] : CRITICAL 02,80,00,E4 ADDITIONAL STATUS AVAILABLE, RESERVED, RESERVED, EXCEPTION DATA VALID, RESERVED
2 [IOM12B B] : OK 01,08,00,20 MASTER, RESERVED
- Even post replacing the IOM, , multiple other components like power supplies, fans, temperature sensors etc of the shelf reports NOT INSTALLED and IOM reports critical state:
STORAGE-FAULT
Power Supplies:
Element Status Status Bytes Status Descriptions
1: NOT INSTALLED 05,00,00,20
2: NOT INSTALLED 05,00,00,20
Fans:
Element Status Status Bytes Status Descriptions
1: NOT INSTALLED 05,00,00,20
2: NOT INSTALLED 05,00,00,20
3: NOT INSTALLED 05,00,00,20
4: NOT INSTALLED 05,00,00,20
- Issue persists post swapping IOM with a working IOM in the faulty IOM slot(Downtime Needed)
