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SP Password is not accepted after cluster heads upgrade

Last Updated:

Applies to

  • BMC
  • SSH remote connection


  • "Access denied" with correct user/password when accessing BMC via SSH, after head upgrade on both nodes of HA-Pair.
  • BMC accessible, with user/password, through console port.
  • BMC IP pingable.
  • Issue remains after:
    1. SP reboot.
    2. SP reboot from backup.
    3. SP reflash.
    4. SP wipe-config.
    5. SP reconfiguration.
    6. New user with administrative role and BMC access.
    7. Nodes reboot
    8. Certificate renewal (if expired certificates are present).

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