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Port e0d down post ONTAP Upgrade

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Category:
ontap-9
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HW
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Applies to

  • AFF/FAS/ASA
  • ONTAP 9
  • ONTAP Upgrade

Issue

  • Post ONTAP upgrade, the e0d is down and e0c is up but QSFP details are not seen.

|| BEFORE ONTAP UPGRADE||

slot 0: Dual 40G/100G Ethernet Controller CX5
e0c MAC Address:    d0:xx:xx:xx:xx:xb (auto-100g_sr4-fd-up)
e0d MAC Address:    d0:xx:xx:xx:xx:xc (auto-100g_sr4-fd-up)
|| AFTER ONATP UPGRADE||
 
slot 0: Dual 40G/100G Ethernet Controller CX5
e0c MAC Address:    d0:xx:xx:xx:xx:xb (auto-100g_sr4-fd-up)
e0d MAC Address:    d0:xx:xx:xx:xx:xc (auto-unknown-fd-down)
  • DMESG Logs:
[1389] e0d: WARN: wait_func:993:(pid 31917): ACCESS_REG(0x805) timeout. Will cause a leak of a command resource
[1389] e0d: WARN: mlx5_fwdump:191:(pid 31917): Issuing FW dump
[1390] e0d: ERR: mlx5_cmd_check:721:(pid 0): QUERY_CONG_STATISTICS(0x826) op_mod(0x0) failed, status bad parameter(0x3), syndrome (0x6c4d48)
[1391] e0d: ERR: mlx5e_ioctl:4734:(pid 31917): Query eeprom failed, eeprom reading is not supported
[1391] e0d: ERR: mlx5_cmd_check:721:(pid 0): QUERY_Q_COUNTER(0x773) op_mod(0x0) failed, status bad parameter(0x3), syndrome (0x6c4d48)
[1391] e0d: ERR: mlx5_cmd_check:721:(pid 0): QUERY_VPORT_COUNTER(0x770) op_mod(0x0) failed, status bad parameter(0x3), syndrome (0x6c4d48)
[1391] e0d: ERR: mlx5_cmd_check:721:(pid 0): ACCESS_REG(0x805) op_mod(0x1) failed, status bad operation(0x2), syndrome (0x3590f5)
[1664] e0c: WARN: wait_func:993:(pid 37921): ACCESS_REG(0x805) timeout. Will cause a leak of a command resource
[1664] e0c: WARN: mlx5_fwdump:191:(pid 37921): Issuing FW dump
[1664] e0c: ERR: mlx5_cmd_check:721:(pid 0): QUERY_CONG_STATISTICS(0x826) op_mod(0x0) failed, status bad parameter(0x3), syndrome (0x6c4d48)
[1665] e0c: ERR: mlx5_cmd_check:721:(pid 0): QUERY_CONG_STATISTICS(0x826) op_mod(0x0) failed, status bad operation(0x2), syndrome (0x3590f5)
[1666] e0c: ERR: mlx5e_ioctl:4734:(pid 37921): Query eeprom failed, eeprom reading is not supported
 
[102] e0c: Unable to read the eeprom info error = 0xffffffc4
[104] e0d: WARN: mlx5_fwdump:191:(pid 0): Issuing FW dump
[105] Jan 23 04:13:02 [scc143n08a:net.ifgrp.lacp.link.active:notice]: ifgrp a0a, port e0c has transitioned to the active state.
[106] e0d: Unable to read the eeprom info error = 0xffffffc4
 
  • Reseating the cable and SFP did not fix it.
  • Attempt to bounce the affected ports but the issue remains the same.

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