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PCI card missing from sysconfig -a

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS Systems
  • AFF Systems

Issue

  • PCI card is missing from sysconfig -a
  • Ports on this card not able to be used

Example of a missing network card in slot 1 on node02:

Node: node01
                                                  Speed(Mbps) Health
Port      IPspace      Broadcast Domain Link MTU  Admin/Oper  Status
--------- ------------ ---------------- ---- ---- ----------- --------
a0a       Default      Service_10g      up   1500  auto/10000 healthy
e0M       Default      mgmt             up   1500  auto/1000  healthy
e0a       Cluster      Cluster          up   9000  auto/10000 healthy
e0b       Cluster      Cluster          up   9000  auto/10000 healthy
e0c       Default      -                down 1500  auto/-     -
e0d       Default      -                down 1500  auto/-     -
e1a       Default      -                up   1500  auto/10000 healthy
e1b       Default      -                down 1500  auto/-     -
e2a       Default      -                up   1500  auto/10000 healthy
e2b       Default      -                down 1500  auto/-     -

Node: node02
                                                  Speed(Mbps) Health
Port      IPspace      Broadcast Domain Link MTU  Admin/Oper  Status
--------- ------------ ---------------- ---- ---- ----------- --------
a0a       Default      Service_10g      up   1500  auto/10000 healthy
e0M       Default      mgmt             up   1500  auto/1000  healthy
e0a       Cluster      Cluster          up   9000  auto/10000 healthy
e0b       Cluster      Cluster          up   9000  auto/10000 healthy
e0c       Default      -                down 1500  auto/-     -
e0d       Default      -                down 1500  auto/-     -
e2a       Default      -                up   1500  auto/10000 healthy            <<<<<< e1a and e1b missing
e2b       Default      -                down 1500  auto/-     -
18 entries were displayed.

Example of a  missing card in slot 3

Before:
::> node run -node node01 "sysconfig -ac"
sysconfig: slot 1 OK: X1148A: 40G/100G Ethernet Controller CX5
sysconfig: slot 2 OK: X2072A: 4x12G miniSAS Controler HBA
sysconfig: slot 3 OK: X2072A: 4x12G miniSAS Controler HBA
sysconfig: slot 6 OK: X3311A: M.2 1TB NVMe Drive
sysconfig: slot 7 OK: X3311A: M.2 1TB NVMe Drive

After:
::> node run -node node01 "sysconfig -ac"
sysconfig: slot 1 OK: X1148A: 40G/100G Ethernet Controller CX5
sysconfig: slot 2 OK: X2072A: 4x12G miniSAS Controller HBA
sysconfig: slot 6 OK: X3311A: M.2 1TB NVMe Drive
sysconfig: slot 7 OK: X3311A: M.2 1TB NVMe Drive

You may also see that the card is present, but the ports for the card are missing, i.e:

slot 2: Dual 40/100G Ethernet T62100-CR
Device Type: T6 0
Firmware Version: 1.24.12.0
Part Number: 110122860C0
Hardware Revision: 0
Serial Number: 1212121212

<<<<<<< Ports missing under this output of sysconfig -a
 

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