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One or more A800 nodes shut down for heartbeat loss due to excessive network traffic

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fas-systems
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hw
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Applies to

  • A800
  • ONTAP 9

Issue

  • One or more A800 nodes report the following errors and then shuts down:

[?] Wed Nov 02 17:48:08 -0700 [node02: spsm_listener: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 20 seconds.
[?] Wed Nov 02 17:48:58 -0700 [node02: spsm_listener: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
[?] Wed Nov 02 17:57:59 -0700 [node02: spsm_listener: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED

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