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ONTAP reports a false alert has cluster switch rebooted

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ontap-9
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HW
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Applies to

  • ONTAP 9
  • Cisco Nexus Cluster switches
  • CN1610 Cluster switches

Issue

  • EMS generates an alert indicating that a cluster switch has rebooted:

Thu Jan 26 02:29:02 0000 [Cluster1: cshmd: hm.alert.raised:alert]: Alert Id = SwitchReboot_Alert , Alerting Resource = XXX-na.ICSW raised by monitor cluster-switch
Thu Jan 26 02:34:02 0000 [Cluster1: cshmd: hm.alert.cleared:notice]: Alert Id = SwitchReboot_Alert , Alerting Resource = XXX-na.ICSW cleared by monitor cluster-switch

Switch Uptime

  • The cluster switch shows no evidence of a reboot and the uptime confirms that no switch reboot occurred:

System Description............................. NetApp CN1610, 1.3.0.3, Linux 3.8.13-2de1cc1c
System Name.................................... XXX-na.ICSW
System Location................................
System Contact.................................
System Object ID............................... 1.3.6.1.4.1.789
System Up Time................................. 501 days 1 hrs 57 mins 15 secs
Current SNTP Synchronized Time................. SNTP Last Attempt Status Is Not Successful

 

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