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ONTAP node stopped responding and taken over by its partner

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

FAS2720

Issue

  • AUTOSUPPORT

HA Group Notification from node-02 (HA INTERCONNECT DOWN) ALERT

  • EMS

[node-02: statd: ic.HAInterconnectDown:error]: HA interconnect: Interconnect down for 30 minutes: links down

  • Access to BMC of node-1 is not possible
  • All LEDs on controller are OFF
  • Re-seating the controller does not recover ONTAP, nor BMC

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