ONTAP boot and SP login fail
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- 760
- Visibility:
- Public
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- Category:
- fas-systems
- Specialty:
- hw
- Last Updated:
- 10/19/2021, 6:43:21 AM
Applies to
- FAS
- AFF
- ONTAP 9
Issue
- The cluster node is down at
LOADER>
prompt and will not boot ONTAP. - When the boot is attempted the console goes blank and no output is provided.
- The Service Processor prompt is reachable from the serial console but the SP login is denied with an invalid credentials error.
- The credentials are confirmed on the partner node.
- Reseating the motherboard does not resolve the issue.