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A250,FAS500f Node went offline during ONTAP upgrade due to a faulty controller

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hw
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Applies to

  • ONTAP upgrade from 9.11.1P12 to 9.13.1P9

  • BMC 15.x - AFF A250, AFF C250, ASA A250, ASA C250, FAS500f

Issue

  • Node went offline when performing ONTAP upgrade
  • BMC unreachable via SSH
    • BMC was not able to capture any events
  • Node unreachable

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