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Node unresponsive after onsite power maintenance

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33
Visibility:
Public
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0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • Data ONTAP 8.2.3P3 7-Mode
  • FAS2520

Issue

  • Node down and unable to boot after onsite power maintenance.
  • Unable to ping or SSH access the SP of the affected node.
  • Console connection to the node not working
  • .No lights seen on the back of the Node impacted.
  • Power supply reports critical status in environment outputs

Power Supplies:
Element Status Status Bytes Status Descriptions
1: CRITICAL 02,00,04,F3 DC UNDER VOLTAGE, DC FAIL, AC FAIL, OFF, RQSTED ON, FAIL
2: OK 01,00,00,A0 RQSTED ON

  • Motherboard and Power Supply re-seat does not solve the issue

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