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Node down and partner node triggers PSU critical error

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Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • AFF-A300
  • FAS8200
  • FAS2720
  • ONTAP 9

Issue

  • Node panic and SP can't be accessed.
  • Partner node triggers the following PSU errors.

HA Group Notification (Health Monitor process cphm: CriticalFruMultiFaultAlert[PSQ0A2184600020]) ALERT
HA Group Notification (CHASSIS POWER SUPPLY DEGRADED: PS 1) ERROR
HA Group Notification (CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1, PSU2.) ERROR

  • On partner node PSU1 and PSU2 shows BAD status from sp-latest-ipmi

sp-latest-ipmi:
/usr/local/bin/environ -show_all
================================
Sensor Name State Current Critical Warning Warning Critical
                  Reading Low      Low     High    High
-------------------------------------------------------------------------------------------------
PSU2 Bad          TRUE
PSU1 Bad          TRUE
PSU2 need         replacement NO
PSU1need replacement NO
PSU2              BAD
PSU1              BAD

 

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