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Node can't boot - Failed to write to KCS device

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aff-series
Specialty:
HW
Last Updated:

Applies to

  • AFF A320
  • AFF A700s
  • AFF A800
  • FAS 2720

Issue

  • Node unable to boot after a clean shutdown. Example:

[...]
Ready to boot.
Boot Loader version 6.2.15
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2021 NetApp, Inc. All Rights Reserved.
ACPI RSDP Found at 0x6beaa000
Failed to write to KCS device
BMC IPMI communication failed
ERROR: Platform verification failed. Autoboot will be disabled.
Failed to write to KCS device
Failed to write to KCS device
Failed to write to KCS device
Failed to write to KCS device
LOADER-A>

  • The issue remains after a node re-seat
  • The issue remains after a node reboot
  • The issue remains after a BMC backup reset

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