NSM100 has multiple environmental errors detected
Applies to
- ONTAP 9
- NS224
- NSM100
Issue
- Errors reported for one NSM100 module:
::*> storage shelf show -errors Shelf Name: 1.12 Serial Number: XXXXXXXXXXXXXXX Error Type Description ------------------ --------------------------- Bootdevice Boot device "2" error detected. Coinbattery Coin cell battery "2" error detected. DIMM DIMM "5" error detected. DIMM is located in the DIMM slot 1 in the bottom shelf module (B). DIMM DIMM "6" error detected. DIMM is located in the DIMM slot 2 in the bottom shelf module (B). DIMM DIMM "7" error detected. DIMM is located in the DIMM slot 3 in the bottom shelf module (B). DIMM DIMM "8" error detected. DIMM is located in the DIMM slot 4 in the bottom shelf module (B). Fan Error detected in cooling fan "11". Fan is located in the inlet FAN of fan module 1 in the bottom shelf module (B). Fan Error detected in cooling fan "12". Fan is located in the inlet FAN of fan module 2 in the bottom shelf module (B). Fan Error detected in cooling fan "13". Fan is located in the inlet FAN of fan module 3 in the bottom shelf module (B). Fan Error detected in cooling fan "14". Fan is located in the inlet FAN of fan module 4 in the bottom shelf module (B). Fan Error detected in cooling fan "15". Fan is located in the inlet FAN of fan module 5 in the bottom shelf module (B). Fan Error detected in cooling fan "16". Fan is located in the outlet FAN of fan module 1 in the bottom shelf module (B). Fan Error detected in cooling fan "17". Fan is located in the outlet FAN of fan module 2 in the bottom shelf module (B). Fan Error detected in cooling fan "18". Fan is located in the outlet FAN of fan module 3 in the bottom shelf module (B). Fan Error detected in cooling fan "19". Fan is located in the outlet FAN of fan module 4 in the bottom shelf module (B). Fan Error detected in cooling fan "20". Fan is located in the outlet FAN of fan module 5 in the bottom shelf module (B). Module Critical error detected in module "B". Power Critical condition is detected in storage shelf power supply unit "2". The unit might fail. Temperature Temperature reported by temperature sensor "12" exceeds the specifications for the disk shelf or its components. Temperature Temperature reported by temperature sensor "13" exceeds the specifications for the disk shelf or its components. Temperature Temperature reported by temperature sensor "14" exceeds the specifications for the disk shelf or its components. Temperature Temperature reported by temperature sensor "15" exceeds the specifications for the disk shelf or its components. Temperature Temperature reported by temperature sensor "16" exceeds the specifications for the disk shelf or its components. Temperature Temperature reported by temperature sensor "17" exceeds the specifications for the disk shelf or its components.
- Issue remains after upgrading shelf firmware to latest version.
- The Issue remains after a NSM100 B re-boot, re-seat and replacement.