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NS224 Shelf sensor 9 reports over temperature

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Applies to

  • NS224

Issue

  • Temp sensor 9 reports over temperature and clears

[?]  Sun Mar 01 15:22:43 +0100 [Node01: dsa_worker0: ses.status.temperatureWarning:alert]: NS224NSM100B (S/N 952506001287) shelf 22 on channel 0x temperature warning for Temperature sensor 9: non-critical status; overtemperature warning. Current temperature: 56 C (132 F). This element is on the unknown location.
[?]  Sun Mar 01 21:55:10 +0100 [Node01: dsa_worker0: ses.status.temperatureInfo:info]: NS224NSM100B (S/N 952506001287) shelf 22 on channel 0x temperature information for Temperature sensor 9: normal status.

Temperature Sensors:
Element Status         Status Bytes  Status Descriptions
  9: NONCRITICAL       03,00,4C,04   OT WARNING   <-----

Shelf temperatures by element:
   [9] 56 C (132 F) Overtemperature warning!  <---- NSM A - Ethernet inlet

  • All other temp sensors are in normal range
  • Shelf firmware is up to date with version 0404
  • Soft reboot / re-seating the module does not clear the alert

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