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NS224 Shelf Fan Failure

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fas-systems
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hw
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Applies to

NS224 shelf

Issue

  • NS224 shelf status is critical due to fan failure:

::> system node run -node <node> -command storage show fault

Fans:
Element Status         Status Bytes  Status Descriptions
  1: CRITICAL          02,00,00,70   OFF, FAIL   
  2: OK                01,07,FF,26
  3: OK                01,07,FF,26
  4: OK                01,07,FF,26
  5: OK                01,07,FF,26
 

  • The following alerts are reported in the event logs:
[Nodename: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0x. Check fans, power supplies, disks, and temperature sensors.
[Nodename: notifyd: asup.post.drop:error]: AutoSupport message (HA Group Notification from Nodename (SHELF COOLING UNIT FAILED) ERROR) was not posted to NetApp. The system will drop the message.
 
  • Environment section example:

Environment section example:
Cooling Units by element:
  [1] 0 RPM           
  [2] 20470 RPM
  [3] 20470 RPM

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