Multiple drives missing due to faulty SAS adapter

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Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: hw

Last Updated:

Applies to

ONTAP 9
FAS2520

Issue

Node reports multiple drives missing

[Cluster1-2: config_failed_disk: callhome.disks.missing:error]: Call home for MULTIPLE DISKS MISSING

Multiple drives are invalidated

[Cluster1-2: pmcsas_asyncd_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Device 0a.00.1 invalidate debounce - 10'}
[Cluster1-2: pmcsas_asyncd_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Device 0b.00.1 invalidate debounce - 10'}
[Cluster1-2: pmcsas_asyncd_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Asyncd device scan done.'}
[Cluster1-2: pmcsas_asyncd_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Device 0a.00.5 invalidate debounce - 10'}
[Cluster1-2: pmcsas_asyncd_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Device 0b.00.5 invalidate debounce - 10'}
[Cluster1-2: pmcsas_timeout_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Device 0a.00.1 invalidated.'}
[Cluster1-2: pmcsas_timeout_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Invalidating device 0a.00.1. '}

[Cluster1-2: pmcsas_timeout_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Device 0b.01.0 invalidated.'}
[Cluster1-2: pmcsas_timeout_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Device 0b.01.4 invalidated.'}
[Cluster1-2: pmcsas_timeout_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Invalidating device 0b.01.4. '}
[Cluster1-2: pmcsas_timeout_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'One or more (1) PHYs on expander 5:00a098:0072a8d:3f are in a bad state.'}
[Cluster1-2: pmcsas_asyncd_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Power Cycle still in progress after 10 seconds'}
[Cluster1-2: pmcsas_asyncd_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Powercycle on device 0b.01.0 complete: status 2'}
[Cluster1-2: pmcsas_asyncd_0: sas.adapter.debug:debug]: params: {'adapterName': '0a', 'debug_string': 'Invalidating device 0b.01.0. '}