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Multiple disk bays failed due to missing paths

Views:
214
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
hw
Last Updated:
5/1/2024, 12:29:33 PM

Applies to

DS460C

Issue

  • Mutiple disks show failed in shelf in different drawers
  • Paths to different drawers with the same IOM show errors in output for ::> system node run -node <node name> -command storage show fault -v

Enclosure:
Element Status Status Bytes Status Descriptions
1: OK 01,00,02,00 FAIL

Drawers Control Module:
Element Status Status Bytes Status Descriptions
1 [IOM12B A] : OK 01,00,01,01 REPORT, TYPE BIT0
2 [IOM12B A] : OK 01,00,01,01 REPORT, TYPE BIT0
3 [IOM12B A] : OK 01,00,01,01 REPORT, TYPE BIT0
4 [IOM12B A] : OK 01,00,01,01 REPORT, TYPE BIT0
5 [IOM12B A] : OK 01,00,01,01 REPORT, TYPE BIT0
6 [IOM12B B]    : NONCRITICAL       03,00,11,01   REPORT, PATH FAIL, TYPE BIT0
7 [IOM12B B]    : NONCRITICAL       03,00,11,01   REPORT, PATH FAIL, TYPE BIT0
8 [IOM12B B]    : OK                01,00,01,01   REPORT, TYPE BIT0
9 [IOM12B B]    : NONCRITICAL       03,00,11,01   REPORT, PATH FAIL, TYPE BIT0
10 [IOM12B B]    : NONCRITICAL       03,00,11,01   REPORT, PATH FAIL, TYPE BIT0

  • After IOM reseat the disks seem to work correctly, but new IOM errors are reported:
Drawers Control Module:
Element Status                      Status Bytes  Status Descriptions
  1 [IOM12B A]    : NONCRITICAL       03,00,11,01   REPORT, PATH FAIL, TYPE BIT0
  2 [IOM12B A]    : NONCRITICAL       03,00,11,01   REPORT, PATH FAIL, TYPE BIT0
  3 [IOM12B A]    : NONCRITICAL       03,00,11,01   REPORT, PATH FAIL, TYPE BIT0
  4 [IOM12B A]    : NONCRITICAL       03,00,11,01   REPORT, PATH FAIL, TYPE BIT0
  5 [IOM12B A]    : NONCRITICAL       03,00,11,01   REPORT, PATH FAIL, TYPE BIT0
  6 [IOM12B B]    : OK                01,00,01,01   REPORT, TYPE BIT0
  7 [IOM12B B]    : OK                01,00,01,01   REPORT, TYPE BIT0
  8 [IOM12B B]    : OK                01,00,01,01   REPORT, TYPE BIT0
  9 [IOM12B B]    : NONCRITICAL       03,00,11,01   REPORT, PATH FAIL, TYPE BIT0
 10 [IOM12B B]    : OK                01,00,01,01   REPORT, TYPE BIT0

 

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