Input Power Monitor Unrecoverable
Applies to
- ONTAP 9
- ASA A150
Issue
- The system reports a shelf fault in EMS-LOG-FILE.GZ
Node-01: monitor: monitor.globalStatus.critical:EMERGENCY: Disk shelf fault.
Node-01: statd: monitor.shelf.warning:error: Fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
Node-01: statd: callhome.shlf.fault:error: Call home for SHELF_FAULT
- System reports an unrecoverable storage fault
STORAGE SHOW FAULT -V
Node: Node-01
Enclosure Status: unrecoverable
Channel: 0b
Shelf: 0
Shelf Type: DS224-12
Product Serial Number: xxxxxxxx
Module Type: IOM12E
Input Power Monitor:
Element Status Status Bytes Status Descriptions
1: UNRECOVERABLE 04,00,00,00
2: UNRECOVERABLE 04,00,00,00
- Attempting to read the sensor values with commands fails to generate output from both nodes
Cluster::*> system node run -node Node-01 -command sasadmin expander_cli 0a.0 psmi_read_input_power
sasadmin expander_cli: Failed SAS CLI command: psmi_read_input_power.
sasadmin expander_cli: failed.
Cluster::*> system node run -node Node-01 -command sasadmin expander_cli 0a.0 'ses_report_page 2'
sasadmin expander_cli: Failed SAS CLI command: ses_report_page 2.
sasadmin expander_cli: failed.
Cluster::*> system node run -node Node-02 -command sasadmin expander_cli 0a.0 psmi_read_input_power
sasadmin expander_cli: Failed SAS CLI command: psmi_read_input_power.
sasadmin expander_cli: failed.
Cluster::*> system node run -node Node-02 -command sasadmin expander_cli 0a.0 'ses_report_page 2'
sasadmin expander_cli: Failed SAS CLI command: ses_report_page 2.
sasadmin expander_cli: failed.
- Rebooting the SP does not recover the input power monitor output