Incompatible power supplies found on NS224 disk shelf
Applies to
- ONTAP 9
- AFF systems
- NS224 disk shelves
Issue
- The following alerts are reported in event logs:
[Node-01: dsa_disc: ses.psu.comboError:alert]: Incompatible power supplies were found on disk shelf "0", serial number: SHJSG1234567890, product ID: NS224NSM100, PSU part numbers: TDPS-1600GB A, PPP-PPPPP XX.
- From the
ENVIRONMENT
logs, the affected PSU is reported as not present:
Power Supply installed element list: 1, 2; with error: none
Power Supply information by element:
[1] Serial number: PST0D9230405935 Part number: TDPS-1600GB A
Type: 00
Input voltage: 243.75 VAC
Firmware version: 03.00.00 Swaps: 0
[2] Serial number: NO_PSN_PRESENT_ Part number: PPP-PPPPP XX
Type: 00
Input voltage: 242.73 VAC
Firmware version: 03.00.00 Swaps: 1
- The PSU is missing from the
SYSCONFIG-M
section as well:
!NS224NSM100!SHJSG1234567890!!!0231!
!NS224NSM100-Pwr-Supply!PST0D9111122222!!TDPS-1600GB A!03.00.00!00!
!NS224NSM100-Pwr-Supply!NO_PSN_PRESENT_!!PPP-PPPPP XX!03.00.00!00!