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Host port failure during shelf firmware upgrade

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Category:
fas-systems
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hw
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Applies to

  • FAS2720
  • DS212C
  • Shelf Firmware Upgarde

Issue

  • Host port failure alert: HOST_PORT_FAIL was triggered due to reboot of IOM module during the shelf firmware upgrade.
  • ems.log:
    Tue Jul 25 13:20:45 +0000 [fonnas01cl-02: dsa_sfu: sfu.downloadingController:info]: [storage download shelf]: Downloading IOM12B.0120.SFW on disk shelf controller module A on 0a.shelf11.
    Tue Jul 25 13:21:10 +0000 [fonnas01cl-02: dsa_sfu: sfu.rebootRequest:info]: Issuing a request to reboot disk shelf 0a.shelf11 module A.

    Tue Jul 25 13:21:45 +0000 [fonnas01cl-02: dsa_sfu: sfu.downloadSuccess:info]: [storage download shelf]: Firmware file IOM12B.0120.SFW downloaded on 0a.shelf11.
    Tue Jul 25 13:21:45 +0000 [fonnas01cl-02: dsa_sfu: sfu.downloadSummary:info]: Shelf firmware updated on 1 shelf.
    Tue Jul 25 13:21:55 +0000 [fonnas01cl-02: dsa_worker2: ds.sas.running.disparity:debug]: [HST1/P0:1] on channels 0a shelf ID 11 IOM A bay - reports running disparity errors.
    Tue Jul 25 13:21:55 +0000 [fonnas01cl-02: dsa_worker2: ds.sas.running.disparity:debug]: [HST3/P0:3] on channels 0a shelf ID 11 IOM A bay - reports running disparity errors.
    Tue Jul 25 13:21:55 +0000 [fonnas01cl-02: dsa_worker2: ds.sas.hostphy.disableErr:alert]: Port [HST1/P0:1] on channels 0a shelf ID 11 IOM A disabled due to excessive invalid dword error.
    Tue Jul 25 13:21:55 +0000 [fonnas01cl-02: dsa_worker2: callhome.hostport.disable:alert]: Call home for HOST_PORT_FAIL - Disabled by IOM

     

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