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High volume latency and applications are stopping

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Category:
ontap-9
Specialty:
san
Last Updated:

Applies to

  • ONTAP
  • SAN
  • FCP

Issue

  • High volume latency (over 110 ms ) and applications are stopping:

::*> qos statistics volume latency show 
Workload            ID    Latency    Network    Cluster       Data       Disk        QoS      NVRAM      Cloud  FlexCache    SM Sync
--------------- ------ ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- ----------
-total-              -    55.36ms    45.75ms     6.00us   926.00us     8.67ms        0ms     5.00us        0ms        0ms        0ms
my_lun_..        25247   125.04ms   124.59ms     1.00us   279.00us   170.00us        0ms        0ms        0ms        0ms        0ms
my_lun__..       23052   108.73ms   108.19ms     5.00us   218.00us   318.00us        0ms        0ms        0ms        0ms        0ms

  • EMS shows the following errors from one particular device 40A00:
Tue Mar 08 01:02:01 +0100 [NETAPP: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:1b IO WQE failure, Handle 0x1, Type 8, S_ID: 40A00, VPI: 275, OX_ID: 6E8, Status 0x3 Ext_Status 0x1d  
Tue Mar 08 01:03:21 +0100 [NETAPP: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:1b IO WQE failure, Handle 0x1, Type 8, S_ID: 40A00, VPI: 275, OX_ID: 543, Status 0x3 Ext_Status 0x1d   

 
 
  • sfpshow on the switch port where a device with the errors is connected shows a very low received optical power(RX) signal:

switch# switchshow

Index Slot Port Address Media  Speed        State    Proto
============================================================
  14    1   14   040a00   id    N8   Online    FC  F-Port  51:40:2e:c0:xx:xx:xx:xx 

switch# sfpshow 1/14

=============
Slot  1/Port 14:
============= 
RX Power:    -26.0   dBm (2.5  uW) 
TX Power:    -3.3    dBm (467.5 uW) 

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