Hardware Diagnostic Stress-Test System hangs at 31percents progress
Applies to
- AFF-C30
- HW Diagnostics 07.03.04
- BMC (Baseboard Management Controller)
Issue
- When running the hardware diagnostic
Stress-Test System, test on Node 2 hangs at 31% progress and the console does not return to the prompt.
[2025-09-30 10:58:37.017] Copyright (c) 2024 NetApp Inc. All rights reserved.
[2025-09-30 10:58:37.018] FAS50 System-Level HW Diagnostics 07.03.04
[2025-09-30 10:58:37.018] #### System PN: XXXXXXXXXXXX ####
[2025-09-30 10:58:37.021] #### System SN: XXXXXXXXXXXXXXX ####
[2025-09-30 10:58:37.028] #### Controller-B PN: 111-05337 ####
[2025-09-30 10:58:37.034] #### Controller-B SN: 722529000298 ####
[2025-09-30 10:58:37.040] 1) Scan System
[2025-09-30 10:58:37.042] 2) Test System (must scan system, first)
[2025-09-30 10:58:37.046] 3) Test Memory (must scan system, first)
[2025-09-30 10:58:37.050] 4) Stress-Test System (must scan system, first)
[2025-09-30 10:58:37.057] 5) Show VPD Information
[2025-09-30 10:58:37.059] 6) Show FW Revision
[2025-09-30 10:58:37.062] 7) Show MAC Address
[2025-09-30 10:58:37.063] 8) Show Logs
[2025-09-30 10:58:37.065] 9) Reboot (BMC Power Cycle) Controller to LOADER
[2025-09-30 10:58:37.071]
[2025-09-30 10:58:37.071] Select a number 1-9 to execute the respective command: 4
[2025-09-30 11:14:55.664] CPU utilization: 100.0%
[2025-09-30 11:14:55.665] --------------------------------------------------------------------------------
[2025-09-30 11:14:55.665] Active thread count:5
[2025-09-30 11:14:55.666] MainThread is running
[2025-09-30 11:14:55.666] Thread-1 is running
[2025-09-30 11:14:55.666] cpu is running
[2025-09-30 11:14:55.666] Thread-2 is running
[2025-09-30 11:14:55.666] mem is running
[2025-09-30 11:14:55.667] Progress: 31%|######8 |[Elasped time:15:30][Remaining time:34:27]
- On the HA partner node with the same configuration, the diagnostic test completes without any issues.